iMac – The ultimate all-in-one. Turbocharged.

The new iMac is the ultimate all-in-one computer. Its Intel Core i3, i5, and i7 processors feature an advanced architecture and set new benchmarks for iMac performance. And fast discrete graphics processors now come standard in every iMac. The 21.5-inch and 27-inch widescreen displays are perfect for HD video, and the Apple Wireless Keyboard and Magic Mouse keep your desktop tidy.

Key Features

  • 21.5-inch display with 1920-by-1080 resolution; 27-inch display with 2560-by-1440 resolution
  • Dual-core Intel Core i3 and i5 processors up to 3.6GHz
  • Available quad-core Intel Core i5 and i7 processors up to 2.93GHz (27-inch model only)
  • ATI Radeon HD 4670, ATI Radeon HD 5670, or ATI Radeon HD 5750 graphics
  • Wireless Magic Mouse and Apple Wireless Keyboard (also available with Apple Wired Keyboard with Numeric Keypad)
  • Built-in iSight camera, stereo speakers, and microphone
  • Built-in AirPort Extreme 802.11n Wi-Fi and Bluetooth 2.1 + EDR

Why Mac

  • A Mac is better at the things you do every day, like surfing the web, checking email, and working with Microsoft Office files.
  • With a Mac you can do amazing things with photos, movies, and music—right out of the box.
  • Advanced technologies such as the latest processors and next-generation graphics come standard.
  • The operating system, Mac OS X Snow Leopard, is tailor-made to help you get the most from your Mac.


  • 21.5-inch: 3.06GHz Intel Core i3 $1,299
  • 21.5-inch: 3.2GHz Intel Core i3 $1,599
  • 27-inch: 3.2GHz Intel Core i5 $1,799
  • 27-inch: Quad Core 2.8GHz Intel Core i5 $2,099

Apple’s new Products

New iMacs HD
iMac – The ultimate all-in-one. Now with the ultimate display.

The new iMac features a brilliant 21.5-inch or 27-inch LED-backlit display with a widescreen 16:9 aspect ratio—perfect for watching HD video. The 21.5-inch display offers 1920-by-1080 HD resolution, and the 27-inch display goes beyond HD with 2560-by-1440 resolution. Dual-core Intel processors now start at 3.06GHz, available quad-core Intel processors boost performance up to 2x and advanced graphics make the most of every pixel. iMac declutters your desktop with the Apple Wireless Keyboard and the new wireless Magic Mouse: the world’s first Multi-Touch mouse. The 27-inch iMac starts at $1799. The 21.5-inch iMac starts at $1299
Standard Configurations are as follows :

21.5″ 21.5″ 27.5″ 27.5″
3.06GHz Intel Core 2 Duo
1920×1080 Resolution
4GB Memory
500GB Hard Drive
8x Double-Layer SuperDrive
NVIDIA GeForce 9400M Graphics
3.06GHz Intel Core 2 Duo
1920×1080 Resolution
4GB Memory
1TB Hard Drive
8x Double-Layer SuperDrive
ATI Radeon HD 4670 Graphics with 256MB
3.06GHz Intel Core 2 Duo
2560×1440 Resolution
4GB Memory
1TB Hard Drive
8x Double-Layer SuperDrive
ATI Radeon HD 4670 Graphics with 256MB
2.66GHz Intel Core i5 (Quad Core)
1920×1080 Resolution
4GB Memory
1TB Hard Drive
8x Double-Layer SuperDrive
ATI Radeon HD 4850 Graphics with 512MB
All new iMacs include Snow Leopard and iLife ’09. iMacs can be further upgraded, with up to 3.33GHz Dual Core Processor, 2.8 GHz Quad-Core Processor, Memory up to 16GB and Hard Drives up to 2TB

The Magic Mouse

The same Multi-Touch technology introduced on the iPhone and Mac notebook trackpads now comes to the mouse. It’s called Magic Mouse, and it’s the world’s first Multi-Touch mouse. You can use it just like a normal point-and-click mouse and click anywhere on the surface. And you can use it for basic Multi-Touch gestures. Scroll in any direction, and swipe through images on its smooth, seamless top case. Magic Mouse works wirelessly using Bluetooth, so you don’t have to worry about cables or adapters cluttering your workspace. The laser-tracking engine delivers responsive performance on many surfaces. And built-in software lets you configure Magic Mouse any way you want.
Magic Mouse is included with every new iMac. Or add it to your existing Mac for just $69. Magic Mouse is powered by two AA batteries (included).

Wireless Keyboard

wireless keyboard

The perfect companion piece.
There is nothing peripheral about it.

The Apple Wireless Keyboard is a match for every new Mac. It features a slim and sleek aluminum enclosure, with low-profile keys that provide a crisp, responsive feel, and a compact design that leaves plenty of room for a mouse. Function keys enable one-touch access to a variety of Mac features. And thanks to its Bluetooth wireless capabilities, you can move it anywhere within range and type away. The keyboard has been redesigned for better battery efficiency—it uses just two AA batteries instead of three. Not only does the Apple Wireless Keyboard come standard with the new iMac, it’s perfect for any Bluetooth-enabled Mac. Now available for just $69.

A Redesigned MacBook


Introducing the completely redesigned, better-than-ever MacBook. It now features a durable unibody enclosure that slips easily into your bag or backpack. And its 13-inch LED-backlit glossy widescreen display makes your photos, videos, games, and websites come alive with vivid colour. The built-in battery lasts up to 7 hours on a single charge. The new glass Multi-Touch trackpad supports two-finger scroll, right-click, and Multi-Touch gestures that let you interact with your Mac in a whole new way. With a fast 2.26GHz Intel Core 2 Duo processor, 2GB of memory, and advanced NVIDIA graphics, MacBook provides plenty of horsepower for most everything you do on a computer, from browsing the Internet to editing video to playing the latest 3D games. All for just $1099.

The new, mightier mini.

More memory. A faster processor. And still the world’s most energy-efficient desktop computer.

Introducing the new Mac mini. Just connect this tiny 6.5-inch-square Mac to your own display, keyboard, and mouse and you’ve got an instant desktop computer loaded with Mac OS X Snow Leopard and iPhoto, iMovie, and GarageBand. The new Mac mini features a faster processor—up to 2.53GHz—and twice as much memory as before. It also comes with up to 320GB of storage space and high-performance NVIDIA graphics. All that, and it uses less than 14 watts of power when idle. Starting at $649.

Standard Configurations are as follows:

Mac mini Mac mini
2.26 GHz Intel Core 2 Duo
2GB Memory
160GB Hard Drive
8x Double-Layer SuperDrive
NVIDIA GeForce 9400M Graphics
Mac OSX Snow Leopard
2.53 GHz Intel Core 2 Duo
4GB Memory
320GB Hard Drive
8x Double-Layer SuperDrive
NVIDIA GeForce 9400M Graphics
Mac OSX Snow Leopard

A Special Mac mini : Mac mini with Snow Leopard Server

Specifically designed for small business, retail shops, medical and law offices, the Mac mini with Snow Leopard Server is in a class all its own. Instead of a SuperDrive, this Mac mini features dual 500GB Hard Drives. It’s easy to set up. Easy to run. And even easy to afford. Just $1099

Ready, Set Snow Leopard

Q. Before we upgrade to Snow Leopard, I want to ask you if you have tried the system and if there are conflicts from the software I’m running?

A. Yes, I have tried Snow Leopard as I updated one of my primary Macs as soon as Apple sent me my copy. However before I upgraded I made sure that I had a good backup and I even “cloned” my hard drive. I have not upgraded all of my computers yet because there are still some conflicts.

You can clone your hard drive with “Carbon Copy Cloner” or “SuperDuper” software. Cloning makes an exact copy of very file on your hard drive on a second hard drive; including the System, Applications, all of your own data and most importantly the files critical to booting your Mac. Make sure you have “make bootable” checked and you should start the Mac from the clone to test that it works.

Snow Leopard is not only Apple’s latest upgrade to its Mac OS X operating system (also know as version10.6) but it is the next step in the Macintosh’s migration to Intel and 64-bit processing. The majority of the operating system has been written to take Advantage of the 64-bit capabilities in modern computers. In theory a 64-bit wide cpu can address up to 16.8 million terabytes of RAM – although today’s computers have an artificial memory limit.

You may have heard that some of the low end MacBooks cannot boot into 64-bit. In fact at this point in time it is not terribly important to boot into 64-bit since there is still a fair amount of 32-bit software in use. The Intel Mac’s can switch between 32-bit and 64-bit when it is required but if they boot in 64-bit mode they cannot run 32-bit code.

I recently purchased a MacBook Pro 13 with 2 GB or Ram and was a little disappointed with its initial performance. As soon as I upgraded it to Snow Leopard it came to life and is now snappier and much more responsive. So I would encourage you to seriously consider upgrading.

Before you do you should make a list of all the software you use regularly and pay close attention to items you depend on. You can find a growing list of software compatibility here: If you are in publishing, you may want to note that Extensis Fusion is reportedly not compatible at the time I am writing. You can also go to the manufacturer’s web sites where they will have published their Snow Leopard status. Users have also reported that while some titles are not officially supported they are running without too much fuss.

We recently tested Extensis Fusion 1.0 on Snow Leopard and it seemed to work fine. There have also been reports that Adobe CS3 works for the most part. So while we strongly recommend that you check with your software manufacturers about compatibility all is not lost. You can create a clone drive as mentioned above and test the upgrade on the cloned version of your system.

So do your homework, back up and/or clone your Mac, get a copy of Snow Leopard ($35 CDN) and enjoy!

Snow Leopard 10.6 Juniper Network Connect VPN

Here’e the fix:

Go to backup copy of OS. (you did make a backup copy before you upgraded!?!)

cd /Volumes/[backup]/usr/local/

sudo tar cvf juniper.tar juniper

sudo mv juniper.tar /usr/local/

cd /usr/local/

sudo tar xvf junpier.tar

sudo chmod 755 /usr/local/juniper/nc/[version number/
— this was not necessary for me (tar maintains permissions)

sudo mkdir /Applications/Network
— this makes no sense since “Frameworks” is not required on 10.4 or 10.5

Introducing Mac OS X Snow Leopard.

SnowLeopard_3DBox_Hero_15MBP_SCREENMac OS X Snow Leopard is an even more powerful and refined version of the world’s most advanced operating system. In ways big and small, it gets faster, more reliable, and easier to use. New core technologies unleash the power of today’s advanced hardware technology and prepare Mac OS X for future innovation. And Snow Leopard includes built-in support for the latest version of Microsoft Exchange Server, so you can use your Mac at home and at work.

Top Updates in Mac OS X
Mac OS X is the world’s most advanced operating system. Built on a rock-solid UNIX foundation and designed to be simple and intuitive, it’s what makes the Mac innovative, highly secure, compatible, and easy to use.

Better, faster, easier. Mac OS X Snow Leopard includes hundreds of improvements that will help make your Mac faster, more responsive, and more reliable than ever. Installation is up to 50 percent faster than with Mac OS X Leopard; wake from sleep is as much as two times faster; shutdown is up to 80 percent faster; and initial Time Machine backups to Time Capsule are up to 80 percent faster than in Leopard.2

Dock. Now Exposé is integrated in the Dock, giving you a quick and easy way to see all the open windows of an application.

Finder. The Finder has been completely rewritten to take advantage of the new technologies in Snow Leopard. The familiar Finder interface is unchanged, but you’ll discover that the Finder is faster and more responsive. It also includes an enhanced icon view with live file previews, so you can thumb through a multipage document or even watch a QuickTime movie.

New core technologies. New core technologies in Snow Leopard unleash the power of today’s advanced hardware and prepare Mac OS X for future innovation.

QuickTime X. The next-generation media technology, QuickTime X powers the audio and video experience in Snow Leopard. It debuts a completely new QuickTime Player application with a clean, uncluttered interface as well as an easy way to record, trim, and share your media.

Out-of-the-box support for Microsoft Exchange. Snow Leopard includes out-of-the-box support for Microsoft Exchange Server 2007 in Mail, iCal, and Address Book, so it’s easier than ever to take your Mac to work.

Safari 4. The latest version of the blazing-fast web browser delivers up to 50 percent faster JavaScript performance2 and is more resistant to crashes than ever.

Universal Access. Every Mac comes standard with a wide range of assistive—or Universal Access—technologies that help people with disabilities experience what the Mac has to offer. Snow Leopard continues this support with a variety of innovative features that advance accessibility even further.

1. Price is $39 CDN as of August 2009, is subject to change, and does not include taxes or shipping. 2. Testing conducted by Apple in August 2009 comparing prerelease Mac OS X v10.6 Snow Leopard with shipping Mac OS X v10.5.8 Leopard. Performance will vary based on system configuration, network, file sizes, data sets, and other factors. These tests reflect the approximate performance of Mac OS X.

TM and © 2009 Apple Inc. All rights reserved. Product specifications are subject to change without notice.

Widgets, Screensavers and kernel panics

Q. My son downloaded some Dashboard Widgets and screensavers onto to our Intel iMac and now we are getting a grey screen that tell’s us to press the Power Button to restart the iMac. Do we need to delete his account?

A. The grey screen with “Restart” you are seeing, means your Mac is experiencing a kernel panic— which can indicate a problem with the hardware or an incompatible piece of software. The “kernel” is a piece of software that connects the operating system to your hardware. The Mac OS X system software is the same on a PowerPC, Intel or iPhone. However each of these hardwares needs it’s own version of the kernel to connect it. Imagine if you had to put a Volkwagen engine in a Toyota – it’s not impossible but the connections would need to be customized in order for them to interface properly. Apple builds a custom kernel to do the job.

That being said some software developers write parts of the code to address the hardware directly aiming it at PowerPC or Intel or both. Apple came up with a technology called “Rosetta” which translates code written for PowerPC on Intel Macs. For instance Photoshop CS2 will run on Rosetta because it was developed before Apple changed the hardware over to Intel. Using Rosetta also is a bit slower because of the translation to make the software work.

In defense of our younger Mac users, you should know that each account on a Mac is kept separate. This protects the settings and the data of each user because of Mac OS X unix underpinnings. Your account is safe from anything that your son does on his own account. If you are still in doubt you can create a new user called “Test” and log in as that user to see if you still experience a kernel panic. Sometimes a software update can also introduce the conditions that create software conflicts. This author advises users not to apply updates blindly unless you are sure that the update addresses a specific problem you have.

So when you are considering software either purchased or downloaded you should check to make sure that it is “Intel Native” or “Universal” (meaning it is developed to run on both Intel or PowerPC.) If it is not it will be run on top of Rosetta – which may result in a software conflicts and possibly a kernel panic. As I said before, kernel panics can be hardware related but it can also be software related. Figuring out which it is the trick.

Dashboard Widgets do not load into memory until you open Dashboard from the Dock or by pressing the Dashboard key. Once it has been loaded it stays active until you log out or restart.

You can also remove the screensavers or widgets to see if that will solve your problems.

To remove an OSX screen saver:

1.) Select “System Preferences…” in the Apple menu.
2.) Select the Desktop & Screen Saver panel.
3.) Select the Screen Saver tab at the top of the panel.
4.) Select the screen saver you wish to uninstall from the list of screen savers.
5.) Click the “Options…” button and click the “Delete” button in the Options sheet.

To Remove a Widget:
1.) Launch Dashboard
2.) Click on the “X” in the lower left corner of your screen. It’ll then push everything up and present the launch strip of widgets.
3.) Click “Manage Widgets”.
4.) Click the red circle icon with a line through it next to the widget you want to remove. That will remove it from your computer.

Re Unarchiving a Time Capsule archive

This is a follow up to an archived thread about “unarchiving” a backup of the data from a Time Capsule.

I have just started working with my second TC dual band and I have several Macs including a MacBook Air – which takes 17 hours to do the initial back up. The Time capsule is NOT a server. When you try to mount the drives on your Mac and copy files from one TC drive to the other the files are actually brought to your Mac via your network and then written back. (I have also not figured out how to connect two TCs together – you can connect them between one WAN to the other’s Ethernet port but cannot access the drives. Also server software knows you are copying to drives connected to the server so it handles the data directly between the drives.)

So I finally discovered the “Archive” function on the AirPort – which will archive an entire TC drive to a drive on the TC’s USB port. It’s reasonably fast. Next I moved and connected the USB drive the new TC but again we are back to copying to the Mac and back again. For example it said it would take 35 hours to copy 150 GB of data from the USB drive hanging off the back of the TC.

Reading the response to the thread above – which was not helpful to the poster – it dawned on me. Connect the USB drive to a spare Mac and copy the files back to the new TC – which would take half the time. Currently I am copying my 80GB backup of the Air to the new TC and it says it will take 6 hours. (The backups on the TC are sparse disk images so they are actually hundreds of little files in a package so will take much less than that but the Finder cannot really estimate the time.)

What we need is an ability to “restore” and archive with Airport Utility.


Fix Time Machine’s broken volume.

Q. I am having trouble with Time Capsule and I don’t think that it is backing up. I get an error saying that the back up disk image could not be mounted. How can I fix this?

A. Time Capsule, as you may know, is an additional tool to help users back up their Macintoshes wirelessly over a local network. Users running Mac OS X 10.5 aka Leopard, can take advantage of the new easy to use back up feature Time Machine. That way they can protect their valuable data in case some disaster strickes their computer.

Time Machine and Time Capsule will back up data every hour that the Macintosh computer is up and running. Initially it does a complete backup and then in tracks and backs up any changed files. With the back you can recover a file or the entire computer’s system and data if either is lost somehow.

Some users have experienced similar problems with the initial versions of the Time Machine. For every Mac that it backs up it creates an image of the hard drive in the form of a sparse disk image. A disk image is a file that behaves like a removable hard drive and a sparse one doesn’t have a fixed size so it can grow as required. For some reason, the sparse image may get damaged – afterwards it may not be able to mount normally, so that it can be read from or written to.

The fix for this is simple. Your Time Capsule should appear in the Finder’s Side Bar. Open a new Finder window if one is not open. If you don’t see the sidebar click the white lozenge in the top right corner of the window. Open the Time Capsule’s drive where you will see one or more “sparsebundle” files. Look for the one that matches your computer’s name along with a jumble of letters and numbers. My computer’s Time Machine file is named “macbook_001b639842a7.sparsebundle”. The jumble represents you “Ethernet Address”, which you can find under Network in System Preferences.

To fix the problem – simply rename the file by changing a few letters or numbers. The next time that the Time Capsule backs your Mac up it will see the file is missing and it will create a new one. After a few days of successful back up you can delete the older back up file.

Windows File Sharing on Leopard

Q. Does Windows File Sharing run automatically on Leopard, or is there something else I need to do?

A. Windows file sharing is still available in Mac OS X 10.5, Leopard although it appears to be hidden. To turn on Windows file sharing, open “System Preferences” and click on the sharing icon. Next put a checkmark next to “File Sharing” and with it highlighted you should see the current shared Folders and Users who are able to connect to your Mac. When a user from a remote Mac or Windows machine wants to access a file they would connect by either by choosing “Connect to Server” in the Finder on the Mac or by choosing your Mac from “My Network Places”.

In previous versions of OS X, Windows file sharing was sharing preference on its own. In Leopard, File Sharing is customized the “Options…” button. From there you can control whether users can connect to by Apple Filesharing Protocol, Windows File Sharing, also known as SMB and Samba, as well as FTP. By default only AFP is active. When you choose “Share files and folders with SMB”, you will also need to choose the user account that is able to access the files on your Mac and you will also need to authenticate the access by entering your username and password.

Leaping into Leopard

We’ve had a lot of questions about Mac OS X 10.5, Leopard so rather than present them separately we will present them together.

Connecting to servers is not so simple, at first.

With Leopard, Apple has simplified the way we connect to servers and other computers that have enabled file sharing. However this has also confused a number of users.

In the past versions of the system you would connect to another machine from the Finder with the Go menu. You could either choose “Connect to Server” or press “Command K” on the keyboard. Then enter either the server’s IP address or local name. You click the “Browse” button, which took you to the “Network” window where Macintosh computers would be grouped under My Network and Windows computers would be grouped under the workgroup name.

There is a new “simplified” way to connect to remote computers. In the Finder, open a new Finder Window (Command N) where you will see a list of resources on the left. (If you don’t see the list on the left press the white lozenge in the upper right corner.) Normally the list shows “Devices”, “Shared”, “Places” and “Search For”. Under the Shared items you should see the various computers and servers that appear in your network. To connect to another computer, simply click on the name. If Guest access is turned on you will instantly “Connect as: Guest”. However Guest access is usually limited.
To connect as an authenticated user whom has more privileges you can click the “Connect As…” button in the upper right. Then you will get the familiar log in prompt. You then enter you login name and the password on the remote computer. Now you have more privileges than a guest.

Mysterious Black Boxes abound.

A user recently reported that she had black boxes appearing in her QuarkXpress document and that it had spread to the Mac. The real culprit was Universal Access’s Voice Over feature. In order to make Mac’s more accessible Voice Over reads dialog boxes and menus to users with impaired vision. To aid the user the feature also adds black boxes around the currently active area.
The mysterious black boxes appeared when the operator pressed “Command F5”, which in the past was the QuarkXpress short cut key to “send to back” and move a selected object to the back of a layout. In Mac OS X 10.5, “Command F5” turns on Voice Over. To get rid of the black boxes simply press “Command F5” again. The “Send to Back” command in QuarkXress is now “Shift F5”.

Fixing printing with QuarkXress and Acrobat Pro.

It may seem that printing in Leopard is not ready for prime time. Many users have found that in order to get QuarkXpress to print in Leopard they have to make a PDF and then print the PDF. Printing directly doesn’t work for them while others cannot print with the Adobe PDF virtual printer. You guess it, Apple has also changed the printing functions in Leopard – the PPDs that control how printers are sent files have been moved causing confusion.
Released before Leopard, Acrobat Professional initially was not compatible with Mac OS X 10.5. Adobe has since released version 8.1.2 of Acrobat Professionsal. Run, don’t walk and install this update and your PDF printing problems will vanish.
Additionally Quark has made their “Quark CUPS Filter” available to fix printing issues with their QuarkXpress application. Installing this patch and restarting the computer will correct many issues that prevent pages from printing directly.

Suitcase Con-fusion.

If you are planning to or if you have upgraded to Suitcase Fusion you may be surprised to find that many of your fonts are “Missing” or cannot be “previewed”. There is an issue with the database or font vault that suitcase uses. Most notably this is true when you use the Migrate option to move to a new Mac.
Before you move to the new Mac download the “Export Suitcase Sets” AppleScript from . It will allow you to export your Suitcase vault and then import in onto the new Mac.