The new iMac features next-generation quad-core processors and the fastest graphics ever in an all-in-one computer. It also brings Thunderbolt I/O technology to the desktop for lightning-fast data transfer. And a new FaceTime HD camera lets you make full-screen HD video calls.* All from a beautiful widescreen LED-backlit display that takes up just a sliver of your desk. It’s everything you want in a desktop. Now more powerful, more advanced, and even more incredible than before.

*FaceTime requires a FaceTime-enabled iOS device with a Wi-Fi connection or a FaceTime-enabled Mac with an Internet connection and FaceTime for Mac software (may require separate purchase). Not available in all areas.

Key Features

• Quad-core Intel Core i5 processors across the line
• All-new, next-generation AMD Radeon HD graphics processors
• Thunderbolt port on every model (two Thunderbolt ports on 27-inch model)
• FaceTime HD camera

Why Mac

• A Mac is better at the things you do every day, like surfing the web, checking email, and working with Microsoft Office files.
• With a Mac you can do amazing things with photos, movies, and music—right out of the box.
• Advanced technologies such as the latest processors, next-generation graphics, and high-resolution LED-backlit displays.
• The operating system, Mac OS X Snow Leopard, is tailor-made to help you get the most from your Mac.
• The Mac App Store makes it easy to discover, download, and install new apps on your Mac, just as you can with the App Store for iPhone and iPad.

Mac OS X Snow Leopard is an even more powerful and refined version of the world’s most advanced operating system. In ways big and small, it gets faster, more reliable, and easier to use. New core technologies unleash the power of today’s advanced hardware technology and prepare Mac OS X for future innovation. And Snow Leopard includes built-in support for the latest version of Microsoft Exchange Server, so you can use your Mac at home and at work.

Top Updates in Mac OS X
Mac OS X is the world’s most advanced operating system. Built on a rock-solid UNIX foundation and designed to be simple and intuitive, it’s what makes the Mac innovative, highly secure, compatible, and easy to use.

Better, faster, easier. Mac OS X Snow Leopard includes hundreds of improvements that will help make your Mac faster, more responsive, and more reliable than ever. Installation is up to 50 percent faster than with Mac OS X Leopard; wake from sleep is as much as two times faster; shutdown is up to 80 percent faster; and initial Time Machine backups to Time Capsule are up to 80 percent faster than in Leopard.2

Dock. Now Exposé is integrated in the Dock, giving you a quick and easy way to see all the open windows of an application.

Finder. The Finder has been completely rewritten to take advantage of the new technologies in Snow Leopard. The familiar Finder interface is unchanged, but you’ll discover that the Finder is faster and more responsive. It also includes an enhanced icon view with live file previews, so you can thumb through a multipage document or even watch a QuickTime movie.

New core technologies. New core technologies in Snow Leopard unleash the power of today’s advanced hardware and prepare Mac OS X for future innovation.

QuickTime X. The next-generation media technology, QuickTime X powers the audio and video experience in Snow Leopard. It debuts a completely new QuickTime Player application with a clean, uncluttered interface as well as an easy way to record, trim, and share your media.

Out-of-the-box support for Microsoft Exchange. Snow Leopard includes out-of-the-box support for Microsoft Exchange Server 2007 in Mail, iCal, and Address Book, so it’s easier than ever to take your Mac to work.

Safari 4. The latest version of the blazing-fast web browser delivers up to 50 percent faster JavaScript performance2 and is more resistant to crashes than ever.

Universal Access. Every Mac comes standard with a wide range of assistive—or Universal Access—technologies that help people with disabilities experience what the Mac has to offer. Snow Leopard continues this support with a variety of innovative features that advance accessibility even further.

1. Price is $39 CDN as of August 2009, is subject to change, and does not include taxes or shipping. 2. Testing conducted by Apple in August 2009 comparing prerelease Mac OS X v10.6 Snow Leopard with shipping Mac OS X v10.5.8 Leopard. Performance will vary based on system configuration, network, file sizes, data sets, and other factors. These tests reflect the approximate performance of Mac OS X.

TM and © 2009 Apple Inc. All rights reserved. Product specifications are subject to change without notice.

Q. I am having trouble with Time Capsule and I don’t think that it is backing up. I get an error saying that the back up disk image could not be mounted. How can I fix this?

A. Time Capsule, as you may know, is an additional tool to help users back up their Macintoshes wirelessly over a local network. Users running Mac OS X 10.5 aka Leopard, can take advantage of the new easy to use back up feature Time Machine. That way they can protect their valuable data in case some disaster strickes their computer.

Time Machine and Time Capsule will back up data every hour that the Macintosh computer is up and running. Initially it does a complete backup and then in tracks and backs up any changed files. With the back you can recover a file or the entire computer’s system and data if either is lost somehow.

Some users have experienced similar problems with the initial versions of the Time Machine. For every Mac that it backs up it creates an image of the hard drive in the form of a sparse disk image. A disk image is a file that behaves like a removable hard drive and a sparse one doesn’t have a fixed size so it can grow as required. For some reason, the sparse image may get damaged – afterwards it may not be able to mount normally, so that it can be read from or written to.

The fix for this is simple. Your Time Capsule should appear in the Finder’s Side Bar. Open a new Finder window if one is not open. If you don’t see the sidebar click the white lozenge in the top right corner of the window. Open the Time Capsule’s drive where you will see one or more “sparsebundle” files. Look for the one that matches your computer’s name along with a jumble of letters and numbers. My computer’s Time Machine file is named “macbook_001b639842a7.sparsebundle”. The jumble represents you “Ethernet Address”, which you can find under Network in System Preferences.

To fix the problem – simply rename the file by changing a few letters or numbers. The next time that the Time Capsule backs your Mac up it will see the file is missing and it will create a new one. After a few days of successful back up you can delete the older back up file.