Comments for iT Guy Technologies http://www.it-guy.com/wordpress We are a solutions based company, sharing our knowledge and experience with our clients. We develop dynamic Web 2.0 applications, iPhone, iPad and Mac OS X applications. We provide managed web services, email hosting, web site hosting and ftp access on privately held servers. Mon, 29 Apr 2013 06:48:28 +0000 hourly 1 http://wordpress.org/?v=3.4.2 Comment on WWDC awesome customer service phone call by Tim Mitra http://www.it-guy.com/wordpress/2013/04/26/wwdc-awesome-customer-service-phone-call/#comment-8585 Tim Mitra Mon, 29 Apr 2013 06:48:28 +0000 http://www.it-guy.com/wordpress/?p=2000#comment-8585 Some reports say that we were lucky to be called back. It wasn’t that we were lucky. We actually had the tickets in our shopping carts, when Apple’s servers bounced. The servers failed to properly verify our Apple IDs and after a couple of attempts the tickets disappeared. I’m sure that Apple had a record of the failed transactions. This occurred at the same time to two members of our team, who were logged in on two different Macs. The server failing to complete the transactions happened simultaneously. About five and a half hours afterward, we got calls from Apple’s developer support saying that they had noticed we were having trouble. Luck had no part in it. Some reports say that we were lucky to be called back.

It wasn’t that we were lucky. We actually had the tickets in our shopping carts, when Apple’s servers bounced. The servers failed to properly verify our Apple IDs and after a couple of attempts the tickets disappeared. I’m sure that Apple had a record of the failed transactions.

This occurred at the same time to two members of our team, who were logged in on two different Macs. The server failing to complete the transactions happened simultaneously. About five and a half hours afterward, we got calls from Apple’s developer support saying that they had noticed we were having trouble. Luck had no part in it.

]]> Comment on iPhone 5 or iOS 6 switching iTunes store – Fail by The Practical One http://www.it-guy.com/wordpress/2012/10/01/iphone-5-or-ios-6-switching-itunes-store-fail/#comment-8539 The Practical One Fri, 19 Apr 2013 20:04:17 +0000 http://www.it-guy.com/wordpress/?p=1852#comment-8539 That did it... Who would have guessed that you actually had to tap on the Apple ID to get a menu of information. Thanks! That did it… Who would have guessed that you actually had to tap on the Apple ID to get a menu of information. Thanks!

]]> Comment on iPhone 5 or iOS 6 switching iTunes store – Fail by Wendie Scott Davis http://www.it-guy.com/wordpress/2012/10/01/iphone-5-or-ios-6-switching-itunes-store-fail/#comment-8534 Wendie Scott Davis Thu, 18 Apr 2013 18:14:54 +0000 http://www.it-guy.com/wordpress/?p=1852#comment-8534 Thanks Tim. Although my issue was on my iPad and a bit different, it was good to go in and verify that information anyway. Good to know! Thanks Tim. Although my issue was on my iPad and a bit different, it was good to go in and verify that information anyway. Good to know!

]]> Comment on iPhone 5 or iOS 6 switching iTunes store – Fail by Tim Mitra http://www.it-guy.com/wordpress/2012/10/01/iphone-5-or-ios-6-switching-itunes-store-fail/#comment-8526 Tim Mitra Thu, 04 Apr 2013 19:29:01 +0000 http://www.it-guy.com/wordpress/?p=1852#comment-8526 <a href="#comment-8525" rel="nofollow">@Lucy M </a> Lucy, your balance needs to be zero before you can make the change in countries. The thing to do is go the Apple Support and start an online chat. The support person can zero out your balance, after which you can change countries. <a href="http://www.apple.com/support/itunes/contact/" rel="nofollow">iTunes Support</a> @Lucy M Lucy, your balance needs to be zero before you can make the change in countries. The thing to do is go the Apple Support and start an online chat. The support person can zero out your balance, after which you can change countries. iTunes Support

]]> Comment on iPhone 5 or iOS 6 switching iTunes store – Fail by Lucy M http://www.it-guy.com/wordpress/2012/10/01/iphone-5-or-ios-6-switching-itunes-store-fail/#comment-8525 Lucy M Thu, 04 Apr 2013 18:57:12 +0000 http://www.it-guy.com/wordpress/?p=1852#comment-8525 I can't switch back to Canadian version from the US, because apparently I still have store credit that I must spend? But it won't let me spend that store credit- in fact, it's only 24 cents. Can someone please help me? Please? I'm getting kind of desperate here. ~Lucy I can’t switch back to Canadian version from the US, because apparently I still have store credit that I must spend? But it won’t let me spend that store credit- in fact, it’s only 24 cents.
Can someone please help me?
Please? I’m getting kind of desperate here.
~Lucy

]]> Comment on Apple Updates Processors & Prices of MacBook Pro with Retina Display by find out more http://www.it-guy.com/wordpress/2013/02/13/apple-updates-processors-prices-of-macbook-pro-with-retina-display/#comment-8523 find out more Fri, 29 Mar 2013 09:43:42 +0000 http://www.it-guy.com/wordpress/?p=1940#comment-8523 Holy bejeesus, how long did it take you to write this? Did you compose this on your own or did you pay somebody? Well either way, it's first-rate stuff and it's well worth a read; keep writing. I'll be back later on and I hope you'll have more; the last 5 sites I have been to have done an inadequate job of covering this subject. Holy bejeesus, how long did it take you to write this?
Did you compose this on your own or did you pay somebody?
Well either way, it’s first-rate stuff and it’s well worth a read; keep writing.
I’ll be back later on and I hope you’ll have more;
the last 5 sites I have been to have done an inadequate job of covering this subject.

]]> Comment on iPhone 5 or iOS 6 switching iTunes store – Fail by Patrick http://www.it-guy.com/wordpress/2012/10/01/iphone-5-or-ios-6-switching-itunes-store-fail/#comment-8522 Patrick Thu, 28 Mar 2013 04:58:27 +0000 http://www.it-guy.com/wordpress/?p=1852#comment-8522 Thanks for the help! This has been annoying me for a week or so and going in a confirming my billing info sorted out the problem. Thanks again! Thanks for the help! This has been annoying me for a week or so and going in a confirming my billing info sorted out the problem. Thanks again!

]]> Comment on No control over Alarm Snooze in Mountain Lion 10.8 by On-Core Software http://www.it-guy.com/wordpress/2012/08/08/no-control-over-alarm-snooze-in-mountain-lion-10-8/#comment-8486 On-Core Software Fri, 22 Mar 2013 14:47:06 +0000 http://www.it-guy.com/wordpress/?p=1776#comment-8486 Yes, that drove us crazy too, so we wrote a menubar app to have control over snoozing the Apple Calendar alerts. Check out "SnoozeMaster" on the App Store. Hope everyone likes it? Yes, that drove us crazy too, so we wrote a menubar app to have control over snoozing the Apple Calendar alerts. Check out “SnoozeMaster” on the App Store. Hope everyone likes it?

]]> Comment on Ultimate Wedding Planner iPad App Available Now on the App Store by Joe Armendariz http://www.it-guy.com/wordpress/2010/10/07/ultimate-wedding-planner-ipad-app-available-now-on-the-app-store/#comment-8452 Joe Armendariz Wed, 06 Mar 2013 03:01:31 +0000 http://www.it-guy.com/wordpress/?p=911#comment-8452 As event planners, we schedule several events at one time, so does this app allow you to work on more than one event simultaneously? As event planners, we schedule several events at one time, so does this app allow you to work on more than one event simultaneously?

]]> Comment on iPhone 5 or iOS 6 switching iTunes store – Fail by Dorin http://www.it-guy.com/wordpress/2012/10/01/iphone-5-or-ios-6-switching-itunes-store-fail/#comment-8419 Dorin Tue, 26 Feb 2013 08:24:40 +0000 http://www.it-guy.com/wordpress/?p=1852#comment-8419 Thank you so much for your post, it was very helpful! I also bloked my app store by trying to purchase an app and your post really help me to switch back! Thank you so much for your post, it was very helpful! I also bloked my app store by trying to purchase an app and your post really help me to switch back!

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